Therapy

We understand that life can be challenging and that we sometimes need support to overcome challenges. Therapy will help you to improve your mental health, learn how to manage challenges, and reach your full potential.

A therapy session with one of our psychologists provides quality time for yourself in a non-judgmental space to talk freely about things you are struggling with, worrying about, or simply areas you want to work on. We support you to reach your goals by giving you insights and strategies based on psychological theory and scientific research.

Our team of psychologists can help you with the following:

Our psychologists can also help you with your unique self-development areas, including:

We empower you to create a happier and more satisfying life.

Our Therapists

Our highly skilled psychologists and behaviour support practitioners create a safe and supportive environment to explore challenges and solutions using best practice methodologies to achieve clients’ goals and create positive change.

Our therapists are registered with the Australian Health Practitioner Regulation Agency (AHPRA) and participate in ongoing professional development to ensure they provide our clients with the highest quality of care.

Frequently Asked Questions

What to expect in therapy

During your first session, your psychologist will try to get to know and seek to understand why you are seeking therapy. Together you will set some goals for therapy and formulate a treatment to help achieve your goals.

Subsequent sessions will tend to focus on exploring more specific challenges you’re experiencing or areas you want to improve with strategies and information to help.

You don’t need to prepare for your first session but it’s a good idea to think about what you would like to achieve from sessions, what your goals are or areas you would like to improve. Share this with your Psychologist at the first session.

Absolutely. You can read our Privacy Policy here

When seeing a psychologist, you may wonder what information remains confidential. Psychologists are bound by ethical guidelines, the APS Code of Ethics, and this includes protecting a client’s privacy by not disclosing the content of therapy.

There are some limits to confidentiality, which means that the psychologist will need to disclose your information in situations where:
– There are concerns about your immediate safety or the safety of others
– Your information is subpoenaed by a court of law
– There is a legal obligation to do so, i.e. you disclose information regarding involvement or knowledge of a criminal offense/police investigation that has not been brought to the attention of the police.

You can call any of the following crisis lines 24 hours a day, 7 days a week:


Emergency 000 – in an emergency

Beyond Blue 1300 22 46 36 – talk to a trained mental health professional any time of the day or night. Calls are confidential.

Lifeline 131 114 – This is a free 24-hour crisis support telephone service. Lifeline provides 24/7 crisis support and suicide prevention services.

Kids Helpline (ages 5-25) 1800 551 800 – This is a free 24/7 counselling service. You can feel safe to talk about anything.

Suicide Call Back Service 1300 659 467 – This is a national service that provides free 24/7 phone, video and online profession counselling to people who are affected by suicide.

Session Information

Yes we do. We offer phone consults and video conference sessions, where appropriate. For video conference sessions you will need a stable internet connection and a computer with a webcam and microphone. You will also need a quiet and private place to chat.

Flourish is open 9 to 5pm. We may be able to accommodate after hours sessions upon request.
You can absolutely request your preferred Psychologist and we can place you on their waitlist if they are not immediately available.
The appointment is scheduled for 1 hour. 50 minutes is for the face to face session with your psychologist. The remaining time allows the psychologist to complete clinical notes, update treatment plan/strategies and maintain your file.

This depends on each person, the frequency of sessions, the nature of your goals, and how well you are able to make recommended changes during therapy.

You and your psychologist will discuss how to measure your progress and your treatment timeframe.

Funding options for therapy sessions

Book an extended appointment with your GP to ask for a Mental Health Care Plan (MHCP) and a referral letter. 

A MHCP is a support plan written by a GP and it is available to anyone who feels they would benefit from psychological support for mental health concerns. It outlines the type of health care you will require and details about what you and your doctor have agreed you are aiming to achieve. A MHCP is usually accompanied by a referral from your GP to see a Psychologist.

When you see a general Psychologist, you can access a rebate of $89.65. That means the gap fee or your out-of-pocket expense will be $145.18. 

After your session you will be charged the full fee. The Flourish Project will then process your Medicare rebate claim on your behalf. This prevents the hassle of going to a Medicare office or submitting your claim online. You should receive your rebate back to your account within 2-5 days (sometimes sooner).

It is up to you to keep track of your Mental Health Plan and make sure its up to date to access your rebates. To help make this as easy as possible see the below process guide for your rebated sessions:

  • You have your initial assessment with your GP for up to 6 sessions with a psychologist. 
  • Your GP will provide you with two key documents: (1) a referral letter and (2) a Mental Health Care Plan. You will need to provide these to us for us before we can book your appointment. This can be emailed to hello@theflourishproject.com
  • After session 5/6, your psychologist will need to write a brief letter to your GP to share your progress and request additional sessions as needed. You will need to book a session with your GP at this time to review your progress. 
  • Once approved your GP will issue a letter to your psychologist to provide access to 4 more sessions. They may provide this letter to your directly, please provide us with a copy to book a further appointment. This can be emailed to hello@theflourishproject.com

If you have private health insurance, you will need to consult with your insurer to determine your eligibility for psychology consultation cover. Most insurers offer cover on psychological services. The reimbursement amounts will vary depending on your level of cover. You could ask your insurer what rebates are available for both an ‘initial’ and ‘subsequent’ psychological consultation for 50 to 60 minute consultations under Psychology Item Code 100. They will be able to provide you with the information you need.

If you are an NDIS Participant, The Flourish Project will request information contained in your approved NDIS Plan to arrange a Service Agreement. The Service Agreement will contain the agreed funding method. It will be either:


NDIA-Managed Funding: This is where the NDIA will pay The Flourish Project on the participant’s behalf. This method requires The Flourish Project to claim the fee directly through the NDIA Portal. To do this, we create a Service Booking.


Self-Managed Funding: This is where the participant manages their NDIS funding directly. The Flourish Project will send any invoice to the Participant for payment via email. The invoice period is 7 days.


Plan-Managed funding: This is where the NDIS will provide the participant’s funding to a Plan Manager who will pay The Flourish Project on the participant’s behalf. The Flourish Project will send any invoice to the Plan Manager for payment via email.

The Flourish Project provides psychological therapy to work injured people, under the South Australian work injury scheme, Return To Work South Australia (RTWSA). You should provide The Flourish Project with the contact details for your case manager. We will then contact your case manager, to discuss the request for service, confirm that the service will be paid by RTWSA and discuss the expected duration of the service. The Flourish Project will send any invoices for payment directly to RTWSA. If the claim is denied, the fee does becomes payable by the client.

Would you like to make an appointment?

If you're interested in booking an appointment please complete our Intake/Referral Form above and we will be in touch. Or if you have further questions, call us on 1300 406 460.